By accessing or using the Enchor platform, websites, and associated services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
Enchor provides parts management, component lifecycle evaluation, Bill of Materials (BOM) processing, and team collaboration software. We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
Some parts of the Service are billed on a subscription or metered usage basis. Depending on your plan, you will be billed on a recurring monthly schedule based on platform usage.
- Plans & Limits: Enchor provides a pay-as-you-go Metered Plan as well as customized Enterprise plans. Part lists are unlimited and free of charge across all plans.
- Metered Usage Rates: Usage is billed based on actual monthly consumption. Under the standard Metered Plan ($0/month base), usage is billed at $0.02 per month per tracked part and $0.05 per lifecycle evaluation performed. Custom volume pricing (such as $0.01 per month per tracked part and $0.02 per lifecycle evaluation) applies to Enterprise plans as specified in the applicable order form or enterprise agreement.
- Cancellations: You can cancel your subscription or discontinue tracked usage at any time through the billing dashboard. Cancellations will apply to the next billing cycle, and any accrued metered usage prior to cancellation will be billed accordingly.
You retain all rights, title, and interest in and to any files, lists, BOM designs, component data, or other materials you upload or input into the Service ("Customer Data"). You grant Enchor a worldwide, non-exclusive, royalty-free license to access, process, and display Customer Data solely for the purpose of providing and maintaining the Service.
You are responsible for securing your account credentials and passwords. You agree not to use the Service for any unlawful activities, including:
- Uploading malware or malicious code.
- Attempting to disrupt the integrity, security, or performance of the Service.
- Reverse engineering or scraping the platform interface or lifecycle databases.
The Service and all component data, lifecycle evaluations, availability statuses, compliance metrics, and other information provided through the Service are provided on an "as is" and "as available" basis without any warranties of any kind. Enchor does not warrant that any data is accurate, complete, reliable, current, or error-free.
Any decisions, business outcomes, design adjustments, procurement activities, or other actions taken by your organization or company based on the data provided through the Service are the sole responsibility of your organization. Enchor disclaims all liability and responsibility for any outcomes or consequences resulting from your reliance on such data.
To the maximum extent permitted by law, Enchor and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use or inability to use the Service.
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Delaware.
If you have any questions about these Terms, please contact us at [email protected].